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MARKETING DE RELACIONAMENTO (AFTERMARKETING)

VAVRA, TERRY G.

MARKETING DE RELACIONAMENTO (AFTERMARKETING) - 1 ed. - 323P. 24CM. BROCH.

3ª TIRAGEM. INCLUI BIBLIOGRAFIA E INDICE.

PORTUGUES

Subjects--Topical Terms:
CLIENTES
SERVICOS AO CLIENTE
SATISFACAO DO CONSUMIDOR

Index Terms--Genre/Form:
LIVRO

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