@book{122005,
	author = {WOOD, PERRY, 1960- and JORGENSEN JUNIOR, PEDRO},
	title = {SEGREDOS DA COMUNICACAO INTERPESSOAL (OS)},
	publisher = {BERTRAND BRASIL},
	year = {2007},
	address = {RIO DE JANEIRO},
	edition = {1 ed.},
	url = {https://www.santoandre.sp.gov.br/pesquisa/con_detalhe.asp?ID=138700&vHistoryNovo=sim}
}