@book{123121,
	author = {FOWLER, ALAN and ANDRADE, ANDRE M.},
	title = {RESOLVENDO CONFLITOS},
	publisher = {NOBEL},
	year = {2001},
	address = {SAO PAULO},
	edition = {1 ed.},
	note = {1ª REIMPRESSAO. TRADUCAO DE: THE DISCIPLINARY INTERVIEW.},
	url = {https://www.santoandre.sp.gov.br/pesquisa/con_detalhe.asp?ID=139837&vHistoryNovo=sim}
}