@book{131342,
	author = {FISHER, ROGER DRUMMER, 1922- and URY, WILLIAM},
	title = {COMO CHEGAR AO SIM: NEGOCIACAO DE ACORDOS SEM CONCESSOES},
	publisher = {IMAGO},
	year = {2005},
	address = {RIO DE JANEIRO},
	edition = {2 ed.},
	note = {ED. REV. E AMPL..},
	url = {https://www.santoandre.sp.gov.br/pesquisa/con_detalhe.asp?ID=152731&vHistoryNovo=sim}
}