@book{132586,
	author = {BERLO, DAVID K. and FORTES, JORGE ARNALDO},
	title = {PROCESSO DA COMUNICACAO (O): INTRODUCAO A TEORIA E PRATICA},
	publisher = {MARTINS FONTES},
	year = {1999},
	address = {SAO PAULO},
	edition = {9 ed.},
	note = {BIBLIOGRAFIA.},
	url = {https://www.santoandre.sp.gov.br/pesquisa/con_detalhe.asp?ID=154001&vHistoryNovo=sim}
}