@book{134529,
	author = {DELIA, MARIA ELIZABETE SILVA, 1951-},
	title = {EXCELENCIA NO SECRETARIADO},
	publisher = {SER MAIS},
	year = {2013},
	address = {SAO PAULO},
	edition = {1 ed.},
	note = {Bibliografia.},
	url = {https://www.santoandre.sp.gov.br/pesquisa/con_detalhe.asp?ID=155979&vHistoryNovo=sim}
}