@book{134574,
	author = {POSSARLE, ROBERTO},
	title = {FERRAMENTAS DE QUALIDADE},
	publisher = {SENAI},
	year = {2014},
	address = {SAO PAULO},
	edition = {1 ed.},
	note = {ED. PARA VALIDACAO.},
	url = {https://www.santoandre.sp.gov.br/pesquisa/con_detalhe.asp?ID=156024&vHistoryNovo=sim}
}