@book{137142,
	author = {STONE, DOUGLAS and HEEN, SHEILA},
	title = {OBRIGADO PELO FEEDBACK: A CIENCIA E A ARTE DE RECEBER BEM O RETORNO DE CHEFES, COLEGAS, FAMILIARES E AMIGOS},
	publisher = {PORTFOLIO PENGUIN},
	year = {2017},
	address = {SAO PAULO},
	edition = {1 ed.},
	note = {1ª REIMP.. TRADUCAO DE: THANKS FOR THE FEEDBACK: THE SCIENCE AND ART OF RECIEVING FEEDBACK WELL (EVEN WHEN IT IS OFF BASE, UNFAIR, POORLY DELIVERED, AND, FRANKLY, YOU'RE NOT IN THE MOOD). INCLUI INDICE.},
	url = {https://www.santoandre.sp.gov.br/pesquisa/con_detalhe.asp?ID=158657&vHistoryNovo=sim}
}