@book{65687,
	author = {DAVIS, FRANK STEPHEN},
	title = {QUALIDADE TOTAL EM SAUDE},
	publisher = {EDITORA STS PUBLICACOES E SERVICOS LTDA.},
	year = {1994},
	address = {SAO PAULO},
	edition = {1 ed.},
	note = {INCLUI ANEXOS.},
	url = {https://www.santoandre.sp.gov.br/pesquisa/con_detalhe.asp?ID=80930&vHistoryNovo=sim}
}