@book{66107,
	author = {LOZANO, ADELIO G., 1953-},
	title = {LEVANTA-TE E ANDA: SEJA UM CLIENTISTA E APRENDA A CLIENTERAGIR},
	publisher = {LUNIK},
	year = {2002},
	address = {SAO PAULO},
	edition = {1 ed.},
	note = {SUMARIO},
	url = {https://www.santoandre.sp.gov.br/pesquisa/con_detalhe.asp?ID=81366&vHistoryNovo=sim}
}