@book{83580,
	author = {BOHMERWALD, PEDRO},
	title = {GERENCIANDO O SISTEMA DE SUGESTOES},
	publisher = {FUNDACAO CHRISTIANO OTTONI},
	year = {1996},
	address = {BELO HORIZONTE},
	edition = {1 ed.},
	note = {BIBLIOGRAFIA.},
	url = {https://www.santoandre.sp.gov.br/pesquisa/con_detalhe.asp?ID=99371&vHistoryNovo=sim}
}