@book{86011,
	author = {NAVARRO, LEILA and GASALLA, JOSE MARIA},
	title = {CONFIANCA, O DIFERENCIAL DO LIDER: A FORMIDAVEL E INTRIGANTE HISTORIA DE UM DESAFIO DE GESTAO},
	publisher = {INTEGRARE},
	year = {2010},
	address = {SAO PAULO},
	edition = {1 ed.},
	url = {https://www.santoandre.sp.gov.br/pesquisa/con_detalhe.asp?ID=101858&vHistoryNovo=sim}
}