@book{91152,
	author = {WARREN, CELIA and SPIGEL, RAFAEL G.},
	title = {COMO ESCREVER CARTAS E E-MAILS},
	publisher = {CIRANDA CULTURAL},
	year = {2008},
	address = {SAO PAULO},
	edition = {1 ed.},
	note = {GLOSSARIO. INDICE REMISSIVO. NOTAS},
	url = {https://www.santoandre.sp.gov.br/pesquisa/con_detalhe.asp?ID=107157&vHistoryNovo=sim}
}