@book{91187,
	author = {SERRA, LAERCIO},
	title = {ESSENCIA DO BUSINESS INTELLIGENCE (A)},
	publisher = {BERKELEY},
	year = {2002},
	address = {SAO PAULO},
	edition = {1 ed.},
	note = {INCLUI BIBLIOGRAFIA E INDICE.},
	url = {https://www.santoandre.sp.gov.br/pesquisa/con_detalhe.asp?ID=107201&vHistoryNovo=sim}
}